Metro has given preliminary approval to a proposed plan called the “Rush Hour Promise,” NBC Washington reports.
Under the program, which the full board is expected to pass in two weeks, riders whose trip is delayed by 15 minutes or more would automatically be credited on their SmarTrip card. However, this only applies to weekday rush hour.
According to Metro, about 9 out of 10 Metro trips during the week arrive on time.
Get all the details from Adam Tuss of NBC.
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